STEP 1 (Connect):

  1. Open "Android ADB" platform in the tab menu in the upper left side of the software
  2. Open "Qualcomm" bookmark
  3. Set the phone to the FACTORY MODE:
    • Turn the phone OFF
    • Press Vol -, Vol+, Power ON simultaneously, then release Power ON button
    • Select FACTORY MODE in the appeared menu, then confirm your selection
    • Wait for the phone to fully power ON

  4. Connect the phone to PC using USB cable
  5. Install required [Only Registered and Activated Users Can See Links. Click Here To Register...] (only if phone is connected for the first time)
  6. Press "Connect Motorola Android phone"
  7. Wait for the operation to complete and disconnect the phone

STEP 2 (Reset FRP):

  1. Set the phone to the FACTORY MODE:
    • Turn the phone OFF
    • Press Vol -, Vol+, Power ON simultaneously, then release Power ON button
    • Select FACTORY MODE in the appeared menu, then confirm your selection
    • Wait for the phone to fully power ON and connect it to PC

  2. Select "Adb interface" in the port selection tab
  3. Press "Remove FRP" button
  4. Message "Done" indicates that the procedure has been completed successfully
  5. Restart the phone

We recommend performing master reset from the phone’s menu after completing the remove FRPoperation.